Infonity
OUR WORK / IDEAS IN ACTION

From questions to possibilities.
From possibilities to practice.

We have worked across technology, healthcare, education and communities to make complex human challenges easier to understand—and practical solutions easier to reach.

Not every problem needs another product. Sometimes it needs a better connection, a clearer pathway, or the right question asked at the right time.

PEOPLE & ORGANISATIONS

Work is built on relationships.

Across sectors and different kinds of engagements, we have worked with and alongside organisations that care about people, technology and better outcomes.

Black-and-white client and collaborator logo display: University of Melbourne, Ronstan, Likewize, MedAdvisor, NAMHA, Sonder, Cyara and Northern Adelaide Local Health Network

Selected clients, project organisations and collaborators. The nature of each relationship varies.

SELECTED PROJECTS / 01—03

Different contexts.
One recurring question.

How do we bring meaningful support closer to where people already are? These examples show how that question has shaped our work.

01 / SERVICE NAVIGATION

ConnectMe

Finding the right support should not require knowing the whole system.

A mental health and social-determinants service directory developed through an engagement with Sonder for the Northern Adelaide Mental Health Alliance (NAMHA), with lived experience at the centre of design.

The directory was designed to help people identify relevant local services through guided questions and practical information such as eligibility, service types and opening hours.

Mental healthService discoveryLived-experience design
02 / COMMUNITY ECOSYSTEMS

AConnect

Care should be closer to people—not limited by geography.

A community and alliance ecosystem concept focused on connecting people with relevant services, resources and support, with particular attention to communities that may face barriers to access.

Designed around navigation and connection for multicultural communities, migrants and refugees, international students, regional and rural populations, and diverse workforces.

Community connectionsMulticultural accessRegional inclusion
03 / STUDENT WELLBEING

Hi5

Sometimes the first wellbeing intervention is help with everyday life.

Developed around the needs of international students during COVID, with a focus on practical navigation and social connection in the University of Melbourne context.

The concept organised roughly 60 everyday service and engagement categories into an accessible local ecosystem—from housing and work to healthcare, language support, cultural life and community belonging.

International studentsCOVID-era supportEveryday navigation
BEYOND A SINGLE SYMPTOM / THE WHOLE PERSON

Wellbeing is not a straight line.
Life doesn't happen in separate boxes.

What looks like a mental health concern may sit alongside housing uncertainty, family relationships, work, identity, discrimination, physical health or a search for meaning. The starting point is curiosity about the person—not assumptions about a diagnosis.

THE
WHOLE
PERSON
Mind &
emotion
Body &
health
Relationships
& belonging
Culture &
identity
Work &
security
Purpose &
spirituality

These dimensions interact; none tells the whole story on its own.

THE HI5 INSIGHT

Sometimes support begins with an everyday question.

Hi5, developed around international students' needs during COVID, explored a practical ecosystem of support—because finding housing, work, friends or a doctor can matter deeply to wellbeing.

01 / Safety & stabilityHousing, finances, transport, services and practical essentials
02 / Health & recoveryPhysical health, psychological support, sleep and coping resources
03 / Connection & belongingFriendships, family, culture, community and social participation
04 / Identity & dignityMigration, language, lived experience, inclusion and autonomy
05 / Learning & agencyEducation, work, skills, opportunity and confidence to act
06 / Meaning & purposeValues, spirituality where relevant, creativity, hope and direction

These themes also shape the wider conversations on Unzip Reboot Live ↗—exploring psychology, culture, human behaviour, resilience and meaning. They are lenses for inquiry, not clinical categories.

IN THEIR WORDS

What people say about working with us.

Different perspectives. A shared appreciation for passion, integrity and the human side of innovation.

I have enjoyed working with Infonity. Their positive attitude, passion for their work and eagerness to help others make Infonity stand out in the field of digital health and mental health consultancy.
Saurabh MishraCEO – ZP MedAdvisor
A bunch of passionate entrepreneurs who really work hard to make a difference. A people-oriented approach with a strong believe in doing everything to satisfy their clients with honesty and transparency.
Alok KulkarniCEO, Cyara
It’s amazing to see what can be done when people who lived by experience in mental health trying to solve mental health care gaps with technology.
Arindam ChaudhuriExecutive Director Digital Health, NALHN
THE THINKING BEHIND THE WORK

Behind every problem is a person.
Behind every person is a story.

A label may describe one part of an experience. It cannot capture a life. We want to understand not only what someone is facing, but what has shaped them, what sustains them, and what possibilities remain.

01 / NOTICE

What is happening now?

Distress, isolation, changes in sleep or motivation, and difficulty managing daily life can be reasons to offer compassionate support—not to jump to conclusions.

02 / UNDERSTAND

What has life asked of this person?

Loss, migration, exclusion, caring responsibilities, financial pressure and changing relationships can shape how people feel and cope.

03 / DISCOVER

What already helps them stand?

Trusted people, community, cultural identity, spiritual practice, professional care, everyday routines and personal strengths may offer foundations to build on.

04 / CONNECT

What support fits this life?

Respect choice and dignity. Make information, community resources, peer support and appropriate professional care easier to find and navigate.

Out of suffering have emerged the strongest souls; the most massive characters are seared with scars.

— Kahlil Gibran · A reflection on resilience, not a claim that suffering is necessary or desirable.

FROM PHILOSOPHY TO PRACTICE

Meaning matters. So do material conditions.

Purpose and spirituality can be important sources of strength for some people. For others, the immediate need may be safety, housing, companionship or clinical care. Holistic wellbeing means making room for both—without prescribing one way to live.

Our work is to reduce the distance between someone's reality and the support that makes sense for them.

WHAT'S NEXT?

We don't need more disconnected ideas.
We need better ways to connect them.

Have a challenge involving wellbeing, communities, service navigation or digital transformation? Let's explore what we can make possible together.

Start a conversation ↗